Infor SyteLine

Citrix and Remote Desktop Deployment Guide for SyteLine

Many manufacturing organizations deliver SyteLine through Citrix Virtual Apps and Desktops or Microsoft Remote Desktop Services to support distributed plant locations, remote users, and thin client terminals on the shop floor. These published application environments require specific SyteLine configuration to handle printing, barcode scanning, and session persistence across unreliable plant network connections.

Citrix Virtual Apps Configuration for SyteLine

Publishing SyteLine as a Citrix Virtual App provides centralized management and bandwidth-efficient delivery to remote plants. The Citrix session must be configured to handle SyteLine's unique requirements: local printer mapping for labels, USB device redirection for barcode scanners, and session reconnection for intermittent connectivity.

  • Publish SyteLine Web UI as a seamless Citrix app with browser content redirection disabled
  • Citrix session reliability and auto-reconnect enabled for plant floor network interruptions
  • Local printer mapping with Citrix Universal Print Driver for SyteLine label and report printing
  • USB device redirection policies for barcode scanners and RFID readers connected to thin clients
  • Session pre-launch and lingering settings to minimize SyteLine form load times on reconnection

Microsoft RDS Deployment Patterns

Remote Desktop Services provides a lower-cost alternative to Citrix for SyteLine delivery. RDS session host farms with Connection Broker load balancing can support large SyteLine user populations. Group Policy configuration controls the SyteLine user experience including printer redirection, clipboard access, and session limits.

  • RDS Session Host farm with Connection Broker for distributing SyteLine sessions across servers
  • User Profile Disks or FSLogix profile containers for persistent SyteLine user preferences
  • RD Gateway for secure external access to SyteLine without VPN for remote consultants
  • Group Policy restricting clipboard and drive redirection based on SyteLine security requirements
  • Session time limits: idle disconnect after 30 minutes, disconnected session end after 8 hours

Performance and Printing Optimization

SyteLine performance through Citrix or RDS depends on graphics rendering settings, bandwidth allocation, and print queue configuration. Manufacturing environments generate high print volumes for pick tickets, traveler documents, and shipping labels that can overwhelm poorly configured print infrastructure.

  • Citrix HDX or RDP graphics mode set to optimize for SyteLine form-based UI rather than multimedia
  • Bandwidth allocation policies prioritizing SyteLine IDO traffic over print and file transfer
  • SyteLine Crystal Reports configured for server-side rendering to reduce session host CPU load
  • Direct printing to network printers from the SyteLine server bypassing Citrix print redirection
  • Monitoring session host resource utilization per SyteLine user for capacity planning baselines

Need help delivering SyteLine to remote plants and users? Our Citrix and RDS specialists can architect your solution.