Infor SyteLine4 min readNetray Engineering TeamUpdated March 4, 2025

How to Set Up AS9100 Compliance in SyteLine

AS9100 Rev D is the aerospace industry quality management standard that builds on ISO 9001 with additional requirements for product safety, counterfeit part prevention, and configuration management. SyteLine supports AS9100 compliance through its quality, manufacturing, and procurement modules when properly configured. This guide covers the key AS9100-specific configurations in SyteLine including first article inspection, key characteristic management, special process controls, and lot traceability for aerospace manufacturing environments.

Configuring First Article Inspection (FAI) per AS9102

First Article Inspection is a critical AS9100 requirement documented in AS9102 Rev B. Configure FAI requirements in SyteLine by creating a dedicated inspection plan type for first articles under Quality > Setup > Inspection Types. The FAI plan must capture all design characteristics from the engineering drawing with full dimensional verification. SyteLine supports the three-form FAI reporting structure: Form 1 (Part Number Accountability), Form 2 (Product Accountability—Raw Material, Special Process, Functional Test), and Form 3 (Characteristic Accountability). Link FAI plans to items with the First Article Required flag on the Item Master form. The system triggers FAI requirements for new parts, design changes, process changes, and after production gaps exceeding the configured time threshold.

Create FAI-specific inspection plan types under Quality > Setup > Inspection Types for full dimensional verification
Configure AS9102 three-form structure: Part Accountability, Product Accountability, Characteristic Accountability
Set First Article Required flag on Item Master to trigger FAI inspection orders automatically
Define FAI trigger conditions: new parts, design changes, process changes, production gaps exceeding 24 months

Managing Key Characteristics and Special Processes

AS9100 requires identification and control of key characteristics (KCs)—features whose variation significantly affects product fit, performance, or safety. In SyteLine, designate key characteristics on the Item Master's Quality tab and on inspection plan characteristics with the Key Characteristic flag. KC-flagged characteristics receive enhanced inspection requirements including higher sample sizes and SPC monitoring. For special processes (heat treatment, welding, NDT, plating) that cannot be fully verified by subsequent inspection, configure the Special Process flag on routing operations. Special process operations require qualified operators, approved procedures, and NADCAP-accredited processors. Link special process routing operations to vendor qualification records ensuring only approved processors are used.

Flag key characteristics on Item Master and inspection plans for enhanced monitoring and SPC tracking
Configure special process flags on routing operations for heat treat, welding, NDT, and surface treatment
Link special process operations to NADCAP-accredited vendor qualification records
Set up SPC charts with control limits and Cpk targets (typically Cpk > 1.33) for key characteristics

Implementing Lot Traceability and Counterfeit Part Prevention

AS9100 clause 8.1.4 requires product traceability throughout the supply chain. Configure SyteLine lot tracking on the Item Master by setting Lot Tracked = Yes for all aerospace components and raw materials. Enable the Lot/Serial Traceability module to track material from receiving through production to shipment with full genealogy. For counterfeit part prevention per AS9100 clause 8.1.4, configure the Approved Sources field on item master records to restrict procurement to authorized distributors and OEMs only. Enable certificate of conformance (C of C) and material test report (MTR) requirements on vendor-item records. Configure the Receiving Inspection form to verify lot numbers, heat numbers, and material certifications match purchase order requirements before material acceptance.

Enable lot tracking on all aerospace items with full genealogy through receiving, production, and shipment
Configure approved sources on item master restricting procurement to authorized OEMs and distributors
Require C of C and MTR documentation on vendor-item records for raw material traceability
Verify lot numbers, heat numbers, and certifications at receiving inspection before material acceptance

Frequently Asked Questions

Does SyteLine support AS9102 first article inspection balloon drawings?

SyteLine's inspection plan system captures all dimensional characteristics required for AS9102 FAI reporting, but balloon drawing creation (numbering features on engineering drawings) is typically handled in the CAD system (SolidWorks, CATIA) or specialized FAI software like Net-Inspect or QualityXpert. SyteLine integrates with these tools by importing the characteristic list and receiving inspection results. The three-form AS9102 report structure can be generated from SyteLine inspection data.

How does SyteLine handle aerospace flow-down requirements?

SyteLine manages flow-down requirements through purchase order terms and vendor-item quality requirements. Quality clauses from prime contracts can be configured as standard PO text linked to item categories or customer contracts. The system supports customer-specific inspection requirements, special process callouts, and material specification flow-down to sub-tier suppliers. Purchase orders automatically include applicable quality clauses based on the item's quality requirements and the customer contract terms.

Can SyteLine track OASIS (AS9100 certification) audit findings?

SyteLine's CAPA system can track audit findings from OASIS (Online Aerospace Supplier Information System) certification audits and customer quality audits. Create audit-type CAPAs with the finding classification (major nonconformity, minor nonconformity, observation) and link them to the applicable AS9100 clause. The system tracks corrective action implementation and effectiveness verification within the audit body's required timeframes—typically 60 days for major findings and 90 days for minors.

Key Takeaways

1Configuring First Article Inspection (FAI) per AS9102: First Article Inspection is a critical AS9100 requirement documented in AS9102 Rev B. Configure FAI requirements in SyteLine by creating a dedicated inspection plan type for first articles under Quality > Setup > Inspection Types.
2Managing Key Characteristics and Special Processes: AS9100 requires identification and control of key characteristics (KCs)—features whose variation significantly affects product fit, performance, or safety. In SyteLine, designate key characteristics on the Item Master's Quality tab and on inspection plan characteristics with the Key Characteristic flag.
3Implementing Lot Traceability and Counterfeit Part Prevention: AS9100 clause 8.1.4 requires product traceability throughout the supply chain. Configure SyteLine lot tracking on the Item Master by setting Lot Tracked = Yes for all aerospace components and raw materials.

Preparing for AS9100 certification with SyteLine? Netray's aerospace quality consultants configure SyteLine to meet every clause of AS9100 Rev D, from FAI to counterfeit part prevention.

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