Infor OS Platform: Architecture and Capabilities
Infor OS (Operating Service) is the technology platform that underpins all modern Infor CloudSuite applications. Understanding Infor OS is critical because it determines how you integrate, extend, analyze, and automate across your Infor ecosystem. Yet many organizations implement CloudSuite products without fully understanding the OS capabilities they are paying for. This deep dive covers the core components and how to extract maximum value from the platform.
Core Platform Components
Infor OS consists of several integrated services: ION (Integration and Orchestration Network) for middleware and integration, Ming.le for the user experience layer, Data Lake for analytics and reporting, Coleman for AI and machine learning, and Document Management for content services. Each component is independently valuable but designed to work together. The platform runs on AWS infrastructure and leverages AWS services for scalability and reliability.
- ION provides event-driven integration using BODs (Business Object Documents) as the message format
- Ming.le delivers a unified portal experience with role-based homepages and social collaboration
- Infor Data Lake aggregates data from all connected applications for cross-system analytics
- Coleman AI provides pre-built and custom machine learning models for business predictions
Integration Architecture Patterns
The most valuable aspect of Infor OS for most organizations is ION's integration capability. ION supports both synchronous (API) and asynchronous (BOD/event) integration patterns. Understanding which pattern to use for each integration scenario is critical for performance and reliability. Many implementation partners default to synchronous API calls when asynchronous BOD processing would be more appropriate and resilient.
- Use asynchronous BOD processing for high-volume, non-time-critical data flows
- Reserve synchronous API calls for real-time lookups and user-facing interactions only
- ION Connect provides pre-built connectors for common third-party systems
- Custom BOD definitions enable integration of non-standard data between applications
Maximizing Platform Value with AI
Netray's AI agents help organizations audit their Infor OS utilization, identify underused capabilities, and design integration architectures that leverage the full platform. Most organizations use less than 30% of Infor OS capabilities—the agents identify the remaining 70% and prioritize adoption based on business impact.
Unlock the full potential of your Infor OS investment—get a platform utilization assessment.
Related Resources
Infor ION Connect: Integration Configuration Guide
Configure Infor ION Connect integrations. BOD mapping, connection points, workflow automation, and troubleshooting common integration failures.
AI & AutomationInfor Coleman AI: Capabilities and Implementation Guide
Explore Infor Coleman AI capabilities for manufacturing. Demand forecasting, anomaly detection, chatbot, and custom ML model deployment guide.
ERPInfor Data Lake: Analytics Setup and Optimization
Set up and optimize Infor Data Lake for manufacturing analytics. Data ingestion, Birst integration, custom reports, and performance tuning guide.