Infor SyteLine3 min readNetray Engineering TeamUpdated March 4, 2025

How to Set Up Accounts Receivable in SyteLine

Accounts receivable in SyteLine manages customer invoicing, payment collection, and cash application for manufacturing sales. A properly configured AR module ensures timely revenue recognition, accurate aging reports, and efficient cash flow management. This guide covers the complete AR setup from customer terms and invoice generation through payment processing and collections management in CloudSuite Industrial.

Configuring AR Parameters and Payment Terms

Navigate to Finance > Accounts Receivable > AR Parameters to set site-level receivables configuration. The SL_ARParms IDO manages settings in the ar_parms table including default payment terms, discount handling, and aging bucket definitions. Define payment terms on the Terms form at Finance > Accounts Receivable > Terms, specifying net days, discount percentage, and discount days for each term code used across your customer base.

Set default AR account, discount account, and finance charge account in AR Parameters
Create payment terms such as Net 30, 2/10 Net 30, and Net 60 on the Terms form with appropriate due date calculations
Configure aging buckets (typically Current, 1-30, 31-60, 61-90, Over 90 days) in AR Parameters
Enable automatic finance charge calculation and set the annual percentage rate for overdue balances

Setting Up Customer Accounts and Credit Management

Customer accounts are configured on the Customers form at Sales > Customers > Customers. Each customer record includes payment terms, credit limit, tax exemption status, and default GL distribution. The SL_Customer IDO writes to the customer table and manages credit check settings. Enable credit hold functionality to automatically block order processing when customers exceed their credit limit or have past-due balances.

Enter customer payment terms, credit limit, and tax status on the Customer form's Financial tab
Configure credit check rules to automatically hold orders when balances exceed credit limits by a configurable threshold
Set up customer GL distribution overrides for customers requiring non-standard revenue or receivable accounts
Define dunning letter templates and collection sequences for automated past-due notification workflows

Processing Invoices and Applying Payments

Customer invoices are generated through the Invoice Posting process at Finance > Accounts Receivable > Post Invoices, which converts shipped sales orders into AR invoices. The SL_ARInvoice IDO creates records in the ar_invoice table with full GL distribution. Payments are applied on the Cash Receipts form at Finance > Accounts Receivable > Cash Receipts, supporting full payment, partial payment, and on-account payment scenarios.

Run Post Invoices to generate AR invoices from shipped orders with automatic revenue recognition entries
Process customer payments on the Cash Receipts form with auto-match or manual invoice selection
Handle payment discounts, write-offs, and on-account credits through the Cash Receipts discount fields
Run the Deposit Slip report to reconcile daily cash receipts against bank deposits

Frequently Asked Questions

How does SyteLine handle partial payments and credit memos?

SyteLine supports partial payments on the Cash Receipts form by applying amounts less than the invoice total, leaving the remaining balance open. Credit memos are created through the AR Credit Memo form or automatically from RMA processing. Credit memos can be applied against specific invoices or left on-account. The system tracks 100% of partial payment history for complete audit trail visibility.

Can SyteLine send invoices electronically?

Yes, SyteLine supports electronic invoicing through email distribution and EDI (Electronic Data Interchange) using the 810 transaction set. Configure email templates on the Invoice Form Setup under AR Parameters. EDI invoicing requires the SyteLine EDI module with trading partner configuration. Approximately 60-70% of manufacturers use a combination of emailed PDF and EDI invoicing formats.

How do I run AR aging reports in SyteLine?

Navigate to Finance > Accounts Receivable > AR Aging Report to generate aging analysis. The report uses aging buckets configured in AR Parameters (typically 5 buckets: Current through Over 90 days). Run the report as of a specific date for period-end reporting or current date for daily collections. The report can be filtered by customer, salesperson, or terms code and exports to Excel for analysis.

Key Takeaways

1Configuring AR Parameters and Payment Terms: Navigate to Finance > Accounts Receivable > AR Parameters to set site-level receivables configuration. The SL_ARParms IDO manages settings in the ar_parms table including default payment terms, discount handling, and aging bucket definitions.
2Setting Up Customer Accounts and Credit Management: Customer accounts are configured on the Customers form at Sales > Customers > Customers. Each customer record includes payment terms, credit limit, tax exemption status, and default GL distribution.
3Processing Invoices and Applying Payments: Customer invoices are generated through the Invoice Posting process at Finance > Accounts Receivable > Post Invoices, which converts shipped sales orders into AR invoices. The SL_ARInvoice IDO creates records in the ar_invoice table with full GL distribution.

Setting up accounts receivable in SyteLine? Netray's finance team can configure your AR module for optimal cash flow management and seamless integration with your manufacturing operations.

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